The following age restrictions apply:
Under 6 years: Children under 6 years are not permitted to attend events, even if accompanied by a parent or guardian.
Under 16 years: Entry ONLY when accompanied by a legal guardian or an adult - appointed by the legal guardian. For this, the legal guardian must complete and sign a parental consent form. The form must also show the full name and date of birth of the legal guardian. You can download the form here. Please note that both the person being supervised and the person responsible for the child's care must present photo ID (ID card or health insurance card). Student IDs are not valid here. Please take out the completed form before entry and show it on request.
Under 18 years: Access to concerts and dance events ONLY until midnight. If the event is marked as P18, access will also be denied until midnight.
On-site pick-up:
For events that take place in our building, you have the opportunity to deposit your tickets with us and pick them up during our opening hours.
Shipping within Germany:
Mailing (at selected events): €3.95 shipping via DP letter, not insured.
DHL package: €6.50 shipping with DHL parcel Din A5 envelope, insured with DHL tracking
Shipping costs abroad vary and are displayed in the shopping cart.
