We book your tickets based on the best seat principle. You choose the category you want and we book the best available seats. Seats are usually next to each other. If this cannot be booked, we will contact you before booking.
The following are eligible for a discount:
- Children from 13 to 16 years
- Pupils, trainees and students
- Pensioner
- Severely disabled
Die Ermäßigungsberechtigung ist am Spieltag beim Einlass vorzuweisen .
Hinweis: Kinder bis einschließlich 5 Jahren haben freien Eintritt, allerdings keinen Sitzplatzanspruch
Kinder ab 6 Jahren fallen unter die Kategorie "Kinder bis 12 Jahre & Mitglieder LEC"
Our ticket hotline is staffed Monday to Friday from 10:00 AM to 7:00 PM. On Saturdays, we can be reached by phone from 10:00 AM to 4:00 PM. 0341 - 2341 100
Can't reach us at the moment? Don`t hesitate to write us an e-mail: ticket@arena-ticket.com
Payment methods:
Transfer:
Please transfer directly to our bank account. Please use the order number as the reference. Your order will only be shipped once the funds have been received in our account.
Credit card:
Pay by credit card via our credit card provider VR Payment (Computop)
Paypal:
Pay with PayPal.
Shipping methods:
On-site pick-up:
For events taking place in our building, you have the option of depositing your tickets with us and picking them up during our opening hours.
Shipping within Germany:
Mailing (for selected events): 3.95 € shipping via DP letter, not insured.
DHL package: €6.90 shipping via DHL Parcel (DIN A5 envelope), insured with DHL tracking
Shipping costs abroad vary and are displayed in the shopping cart.
