We book your tickets according to the best seat principle. You decide on the category you want and we book the best available seats. Seats are usually next to each other. If this cannot be booked, we will contact you before booking.
Das geheime Stockwerk - FSK 6 | 17:00 Uhr Beginn | 16:30 Uhr Einlass
Der zwölfjährige Karli (John Silas) zieht in die Alpen, wo sich seine Eltern (Marie Jung und Oliver Rosskopf) den Traum vom eigenen Hotel erfüllen. Statt Ferien zu machen, muss Karli jedoch missmutig seinen Eltern beim Abkratzen alter Tapeten helfen. Doch dann entdeckt er, dass er mit dem alten Fahrstuhl in die Vergangenheit reisen kann, ins Jahr 1938! Karli freundet sich dort mit dem jüdischen Mädchen Hannah (Annika Benzin) und dem Schuhputzer Georg (Maximilian Reinwald) an. Zusammen lösen sie einen spannenden Kriminalfall und Karli begreift zunehmend, was für ein Schatten über der Welt seiner neuen Freunde liegt.
Our ticket hotline is staffed Monday to Friday from 10:00 AM to 7:00 PM. On Saturdays, we can be reached by phone from 10:00 AM to 4:00 PM. 0341 - 2341 100
Can't reach us at the moment? Don`t hesitate to write us an e-mail: ticket@arena-ticket.com
unsere Sonderöffnungszeiten im Sommer:
Samstag, 04.07.2026 – 10-13 Uhr
in der Zeit vom 06.07. – 31.07.2026 Montag – Freitag: 10-18 Uhr Samstag: geschlossen
reguläre Öffnungszeiten
Mon-Fri: 10:00 – 19:00
Sat: 10:00 – 16:00
The box office in our venue opens 2 hours before the concert begins and usually closes 15 minutes after the event begins.
Payment methods:
Transfer:
Please transfer directly to our bank account. Please use the order number as the reference. Your order will only be shipped once the funds have been received in our account.
Credit card:
Pay by credit card via our credit card provider VR Payment (Computop)
Paypal:
Pay with PayPal.
Shipping methods:
On-site pick-up:
For events taking place in our building, you have the option of depositing your tickets with us and picking them up during our opening hours.
Shipping within Germany:
Mailing (for selected events): 3.95 € shipping via DP letter, not insured.
DHL package: €6.90 shipping via DHL Parcel (DIN A5 envelope), insured with DHL tracking
Shipping costs abroad vary and are displayed in the shopping cart.
